The next evolution of event planning is here.
Paloma revolutionizes the rich history of bringing people together for unforgettable experiences.
Are you?
Frustrated by losing corporate or private events to lengthy booking processes?
Struggling with an influx of questions about your venue offerings?
Spending too much time on event inquiries that could be answered in advance?
PRICE
"Whats it going to cost me?"
WHEN
“Is my date available?”
PARTY SIZE
“Can you fit my party size?”
SETTING
“Does the atmosphere work with my event vision?”
Paloma helps us focus more on creating great experiences and less on admin. It simplifies our event booking process, answers questions for our guests, and gives us exactly what we need without the phone and email back-and-forth.
– Ivan, Union 613
Analytics – We track valuable inquiry data to help you understand your venue’s most requested event details.
Streamlined event selections – Guests are only able to choose options applicable to their event type and size.
Question responses – We respond to your commonly asked questions in real-time.
Calendar availability – Guests can waitlist for dates not yet open or tentatively booked.
Communication with your team – After collecting inquiry details, guests can receive a calendar link to schedule a meeting, with inquiries directly routed to the appropriate team member.
View spaces – We showcase your spaces using a low cost solution accessible to anyone on your team.
All the details in one email – Both the venue and the guest receive all submitted information in a single email immediately following the inquiry.
Paloma has allowed us to capture more prospects and reach more clients by ensuring they receive answers to the questions they are seeking in real-time, helping the customer visualize how their event might take shape and what other elements they can integrate.
– Carley, Urban Element
We help you bring people together by combining the efficiency of technology with the warmth of hospitality.
Takes the words right out of your mouth.
Customize all your commonly and not so commonly asked questions so they can be answered in real-time
Can your venue accomodate a DJ, and is there a dancing area?
Aurora Lounge
Absolutely! Our venue is fully equipped to host both bands and DJs, with a dedicated area for performances to ensure your event has the perfect soundtrack. We also have a designated dance floor area, spacious enough for your guests to dance the night away comfortably.
What is your cancellation policy?
Aurora Lounge
Thanks for asking! Here's how our cancellation policy works: Deposits are fully refundable if you cancel more than 72 hours before the event. If you cancel between 72 and 24 hours before the event, the deposit will be partially refunded on a prorated basis. Unfortunately, if the cancellation occurs less than 24 hours before the event, the deposit is not refundable.
Can we bring in our own food?
Aurora Lounge
Feel free to bring your own cakes and desserts. For other catering needs, we provide comprehensive in-house services.
When is your last call?
Aurora Lounge
For a typical event night last call will be midnight - however if you'd like to party to the wee hours we can definitely accomodate, we just need to know ahead of time!
Do you have parking?
Aurora Lounge
Our parking lot has space for 24 cars. Any more than that can be accomodated by the ample on-street parking in the area (which is free after 7pm).
Do you do weddings?
Aurora Lounge
Absolutely we do weddings! We can intimate weddings up to about 50 people or so. Submit an inqury and we'll book a chat to understand your specific needs.
Do you have gender neutral washrooms?
Aurora Lounge
Our main floor features two gender-neutral restrooms available for everyone's use.
Do you have any cheap days to book parties?
Aurora Lounge
We offer a discount for parties booked Tuesday through Thursday. And if you're really looking for a bargain, if you book late afternoon and are out by 7pm we have no minimum spends!
Do you have any AV equipments?
Aurora Lounge
We have a PA system as well as a large 80" screen in our upper room for presentations.
What is your capacity?
Aurora Lounge
Our max capacity when the whole venue is booked out is 75 standing.
Are you pet friendly?
Aurora Lounge
Service animals are absolutely welcome. Please leave your cats and llammas at home.
Can we bring our own wine?
Aurora Lounge
You absolutely can bring your own wine, each bottle will be subject to a $35 corkage fee.
Pricing
Lowball
Small Business Tier
1 location
Up to 250 capacity
1000 questions / month limit
$250 USD per year
(or $30 USD per month)
Highball
Medium Business Tier
1 - 2 locations
Up to 1000 combined capacity
1000 questions / month limit
$425 USD per year
(or $50 USD per month)
Top Shelf
Custom Tier
Unlimited locations
Unlimited capacity
Ongoing premium support
Unlimited questions
Custom Pricing
